To: Residential care facilities (nursing homes, assisted living facilities, group homes, and intermediate care facilities) utilizing Mako Medical Services for surveillance testing
From: Mako Medical Services/HFEMS Residential Care Strike Team
We want to thank you for your patience as we work through onboarding/operational challenges during our surveillance testing transition. This message is ONLY for facilities utilizing
Mako Medical Services to conduct surveillance testing. If your facility has not been contacted and/or assigned to a lab for surveillance testing, please notify the
Residential Care Strike Team immediately.
This Friday, February 5th from 10:30-11:15 a.m., representatives from Mako Medical Services will host an informational webinar to provide surveillance testing guidance. Topic areas include:
- Account Setup
- Booking ID’s
- Mako Portal Tutorials
- Courier System/Scheduling
- How to Access Results
- Q&A
The webinar can be accessed through Zoom at the following link:
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