To:
Medicaid providers
The Department of Health Care Policy and Financing has developed a training entitled “Incident Management and Prevention Strategies” that reviewed case management and provider processes for Incident Management as well as incident prevention strategies. The Department hosted four webinar sessions of this training, however due to a limit on registration capacity, all training sessions reached maximum capacity. Because of this, the Department posted an online version of the training for those Case Managers and HCBS Provider Agencies who were unable to attend one of the four webinar sessions.
The online version of the training can be found here:
This training is required for Case Managers, as well as all enrolled HCBS Provider Agencies that provide any HCBS waiver service.
If you already attended one of the four webinar training sessions (held on June 3, June 4, June 9 and June 10), then you do not need to complete the online version.
Case managers and HCBS Provider Agencies have until September 30, 2020 to complete the online training.
The Department will also be posting a Frequently Asked Questions (FAQ) document based on questions that were asked during the four webinar training sessions. This document will be posted along with the online training.
Here is a link to the Informational Memo:
IM 20-030
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