To: Residential care facilities (skilled nursing facilities, assisted living residences, group homes, intermediate care facilities)
From: HFEMS Residential Care Strike Team
The residential care strike team would like to thank you for your patience during the transition to MAKO, CSU, and the state lab for COVID-19 testing. Currently, testing for facilities that were not in outbreak status will begin next week. On 1/28/21 MAKO labs sent out communication to all facilities partnered with their lab. That communication included information on how to test with MAKO; however, please note that the original email from MAKO did not include login credentials for your account with them. You will receive your account information over the weekend. Please make sure to get them your preferred testing day.
If you are partnered with MAKO and did not receive that email, details for testing with MAKO can be found on the
residential care strike team testing page - MAKO. If you are partnered with the state lab, an email was sent to all facilities on 1/28/21. Details and regional contacts for testing with the state lab can be found on the
residential care strike team testing page - state lab. If you are partnered with CSU, please continue to communicate with them as you have in the past. As testing begins next week, please continue to stay in close communication with both the strike team and the lab you have been partnered with. The strike team will continue to send out communications to ensure this transition goes as smoothly as possible.
Please note that facilities part of larger networks may have been assigned to different labs from other facilities in their network. At this time, we are unable to accommodate requests to change a facility’s lab assignment.
Contact information for all partners are below:
Residential Care Strike Team
MAKO Medical
State Lab
CSU Lab
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